Shipping & Returns

Shipping

Symmar offers free shipping on all US orders over $150

Returns

At Symmar, we want you to be comfortable with your purchase to the utmost, that is why we offer a 7-day return window from when the item was received for a refund or exchange.

To start a return, please send us an email at customerservice@symmarny.com with your order number and reason for return. We will get back to you within 1-2 business days with a prepaid mailing label.

Please allow 7-10 days from our receipt of your return, for your refund to come through.

  • Returned items must be undamaged, unused and in original packaging with all labels and tags attached.
  • Sales receipts should be included in all returns.
  • There is a $7.00 Shipping & Handling fee for each returned item.
  • All items discounted at 40% plus are final sale.

Please note that we are not responsible for lost or stolen packages; You have the option of adding Route Insurance for a minimal fee.